craigastevens@westbrookstevens.com – www.e-WBS.com (Westbrook Stevens, LLC)

About craigastevens@westbrookstevens.com

Craig Stevens is supporting UT’s Operational Excellence in Healthcare Program in Nashville Tennessee and hopes to finish his PhD with the UTK Industrial and Systems Engineering Program. He is the founder and president or Westbrook Stevens, LLC (WBS) (www.e-WBS.com) and is a Senior Project Manager in the PMO at Ardent Healthcare. Craig has been a Management, Industrial, and Systems Engineering consultant for over 35 years and is the Author of Geronimo Stone (https://issuu.com/craigastevens/docs/geronimostone); and a well know Visual Artist in oils and acrylics (www.craigastevens.com). He is also a Captain in the U.S. Air Force Auxiliary Civil Air Patrol (CAP) as part of the Ground Team and Air Crew Search and Rescue Emergency Services. ......................He was the Manager of the Process Improvement Program for HCA Physician Services, where the Continuous Process Improvement (CPI) Team developed the CPI/Lean/Six Sigma program for about 800 practices. Before HCA, he worked as a consultant for over 100 different organizations in 25 states including (US DOD, US DOE, NASA, Lockheed Martin, Westinghouse, DuPont, etc.). ......................Craig has worked in every layer of an organization and in several industries (Healthcare, Government, Manufacturing, Agriculture, Hospitality, Scientific Research, Energy, Waste Management and Environmental Restoration, Not-For-Profits, and Construction). He was the Chief Engineer and Quality Manager for PRAGMATICS, INC. (8a), Program Manager for Science Applications International Corporation (SAIC), and was the Mechanical Engineer SME in solar and electric power, explosives, and general engineering for U.S. doe, Office of Scientific, and Technical Information (OSTI). ......................Craig has taught for several universities and has written many papers on quality, change management, and other management related subjects and has served as adjunct faculty for Vanderbilt University, Belmont University, Trevecca Nazarene University, University of Phoenix, Nashville State Tech, and UT Knoxville as a TA. He was also a trainer/facilitator of Project Management for the American Management Association International (AMAI) and Padgett Thompson. He has taught graduate and undergraduate classes and workshops in Strategic Implementation, Innovation and R&D, Operations Management, Project Management, Change Management, Manufacturing Management, Strategic Management, General Management Principles, Systems Management, Statistics, Customer Service, Engineering Economy, and Human Factors Engineering. ............................Craig has several certifications: • Six Sigma and Lean (Lean Six Sigma) Master Black Belt • PMP • CAP – Mission Observer, Scanner, and Aerial Photograher • General Licenses Amateur Radio (KC4WBS) • SCRUMstudy Agile Master Certified (SAMC™) • SCRUMStudy Certified Trainer (SCT) • Scrum Product Owner Certified (SPOC) • Scrum Master Certified (SMC) • Scrum Developer Certified (SDC) • Scrum Fundamentals Certified (SFC) • SCCS-P - SMstudy Certified Corporate Sales Professional • SCDM-P - SMStudy Certified Digital Marketing Professional • SCMS-P - SMstudy Certified Marketing Strategy Professional

Basic Project Management Workshop

Oct 5, 2023

Mastering Change Management Workshops

Nov 29, 2019

Workshop Abstract: Why change? Mark Twain once said, “The only person who likes change is a baby with a wet diaper.” So why bother? First, change is going to happen with or without you. Therefore, you either master change or become irrelevant. Furthermore, to compete in today’s world we must turn change into a competitive […]

Mastering Change Management with the 6 Linked Management Models

Oct 18, 2019

The University of Tennessee’s Tickle College of Engineering, Center for Advanced Systems Research and Education presents Mastering Change Management, by Craig A. Stevens (PMP, LSS-MBB, S(D/M/PO)C, SAMC), President of Westbrook Stevens, LLC and Senior Project Manager – Applications at Ardent Health Services. Using the Six Linked Management Models (6LMM) to Compliment the Sawhney Model to […]

E15 – BrentwoodPodcast.com – Working in Brentwood Tennessee with Dr. Van of Embassy Dental

Mar 27, 2018

Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 15 – 20180327 – Living and Working in Brentwood Tennessee – Interview with Dr. Van of Embassy Dental in Brentwood Hosted by Craig A. Stevens Go here for the Audio on the BrentwoodPodcast – www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E15-BrentwoodPodcast.com-Working-in-Brentwood-Tennessee-with-Dr.-Van-of-Embassy-Dental-2b19 Our goal is to bring you interesting people, stories, businesses, places, and […]

E14 – FranklinPodcast.com – Interview with Jim Johns and Family of Affordable Professional Tree Service

Mar 17, 2018

Welcome to the Franklin Podcast at www.FranklinPodcast.com Hosted by Craig A. Stevens For the Audio of this episode go to – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E14-FranklinPodcast.com-Interview-with-Jim-Johns-and-Family-of-Affordable-Professional-Tree-Service-5e85 Our goal is to help you build a sense of community in the Franklin area by bringing to you interesting people, stories, businesses, places, and things from Franklin Tennessee and the Middle Tennessee Area. […]

E11 – WBSPodcast.com – Understanding Benchmarks, Benchmarking, and Benchmarking Systems

Mar 9, 2018

Understanding Benchmarks, Benchmarking, and Benchmarking Systems Presented By Craig A. Stevens, This one takes is a little longer to get started and you can go past the introduction which is longer than usual. Go here for a link to the audio: http://www.podcasts.com/wbspodcast.com-4f6424e62/episode/E11-WBSPodcast.com-Understanding-Benchmarks-Benchmarking-and-Benchmarking-Systems-fa7c Welcome to the 11th episode of the WBSPodcast.com brought to you from […]

E13 – BrentwoodPodcast.com – Author, Song Writer, Entrepreneur Ann Jagger and Craig’s Stages

Feb 24, 2018

Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 13 – 20170224 – Author, Song Writer, Entrepreneur Ann Jagger and Craig’s Stages that Children Act On Hosted by Craig A. Stevens Go here for the Audio on the BrentwoodPodcast – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E13-BrentwoodPodcast.com-Author-Song-Writer-Entrepreneur-Ann-Jagger-and-Craigs-Stages-07c9 Our goal is to bring you interesting people, stories, businesses, places, and things from Brentwood Tennessee […]

E10 – WBSPodcast.com – Excellent Customer Focus with Dr. Van at Embassy Dental

Feb 15, 2018

Excellent Customer Focus – Interview with Dr. Keith Van Benthuysen From Embassy Dental In Brentwood Tennessee By Craig A. Stevens, Go here for a link to the audio: http://www.podcasts.com/wbspodcast.com-4f6424e62/episode/E10-WBSPodcast.com-Excellent-Customer-Focus-with-Dr.-Van-at-Embassy-Dental-76f2 Welcome to the 10th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee with your Operational Excellence Coach and Cheer Leader – Craig A. […]

E12 – FranklinPodcast.com – Interview with Michael Phillips – Local Vet, Art Supporter, and Politician

Feb 10, 2018

Welcome to the Franklin Podcast at www.FranklinPodcast.com Hosted by Craig A. Stevens For the Audio of this episode go to – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E12-FranklinPodcast.com-Interview-with-Michael-Phillips-Local-Vet-Art-Supporter-and-Politician-a47d Our goal is to help you build a sense of community in the Franklin area by bringing to you interesting people, stories, businesses, places, and things from Franklin Tennessee and the Middle Tennessee Area. […]

E11 – BrentwoodPodcast.com – Author Karen Trotter Elley and Her Sidekick Michael Elley

Jan 30, 2018

Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 11 – 20170204 – With Author, Karen Trotter Elley and Her Sidekick, Michael Elley Hosted by Craig A. Stevens Humorist Karen Trotter Elley explores socksual attractions Go here for the Audio on the BrentwoodPodcast – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E11-BrentwoodPodcast.com-Author-Karen-Trotter-Elley-and-Her-Sidekick-Michael-Elley-af1a Our goal is to bring you interesting people, stories, businesses, […]

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