craigastevens@westbrookstevens.com – Page 3 – www.e-WBS.com (Westbrook Stevens, LLC)

About craigastevens@westbrookstevens.com

Craig Stevens is supporting UT’s Operational Excellence in Healthcare Program in Nashville Tennessee and hopes to finish his PhD with the UTK Industrial and Systems Engineering Program. He is the founder and president or Westbrook Stevens, LLC (WBS) (www.e-WBS.com) and is a Senior Project Manager in the PMO at Ardent Healthcare. Craig has been a Management, Industrial, and Systems Engineering consultant for over 35 years and is the Author of Geronimo Stone (https://issuu.com/craigastevens/docs/geronimostone); and a well know Visual Artist in oils and acrylics (www.craigastevens.com). He is also a Captain in the U.S. Air Force Auxiliary Civil Air Patrol (CAP) as part of the Ground Team and Air Crew Search and Rescue Emergency Services. ......................He was the Manager of the Process Improvement Program for HCA Physician Services, where the Continuous Process Improvement (CPI) Team developed the CPI/Lean/Six Sigma program for about 800 practices. Before HCA, he worked as a consultant for over 100 different organizations in 25 states including (US DOD, US DOE, NASA, Lockheed Martin, Westinghouse, DuPont, etc.). ......................Craig has worked in every layer of an organization and in several industries (Healthcare, Government, Manufacturing, Agriculture, Hospitality, Scientific Research, Energy, Waste Management and Environmental Restoration, Not-For-Profits, and Construction). He was the Chief Engineer and Quality Manager for PRAGMATICS, INC. (8a), Program Manager for Science Applications International Corporation (SAIC), and was the Mechanical Engineer SME in solar and electric power, explosives, and general engineering for U.S. doe, Office of Scientific, and Technical Information (OSTI). ......................Craig has taught for several universities and has written many papers on quality, change management, and other management related subjects and has served as adjunct faculty for Vanderbilt University, Belmont University, Trevecca Nazarene University, University of Phoenix, Nashville State Tech, and UT Knoxville as a TA. He was also a trainer/facilitator of Project Management for the American Management Association International (AMAI) and Padgett Thompson. He has taught graduate and undergraduate classes and workshops in Strategic Implementation, Innovation and R&D, Operations Management, Project Management, Change Management, Manufacturing Management, Strategic Management, General Management Principles, Systems Management, Statistics, Customer Service, Engineering Economy, and Human Factors Engineering. ............................Craig has several certifications: • Six Sigma and Lean (Lean Six Sigma) Master Black Belt • PMP • CAP – Mission Observer, Scanner, and Aerial Photograher • General Licenses Amateur Radio (KC4WBS) • SCRUMstudy Agile Master Certified (SAMC™) • SCRUMStudy Certified Trainer (SCT) • Scrum Product Owner Certified (SPOC) • Scrum Master Certified (SMC) • Scrum Developer Certified (SDC) • Scrum Fundamentals Certified (SFC) • SCCS-P - SMstudy Certified Corporate Sales Professional • SCDM-P - SMStudy Certified Digital Marketing Professional • SCMS-P - SMstudy Certified Marketing Strategy Professional

E5 – BrentwoodPodcast.com – Customer Service Experience At Ford Lincoln of Franklin

Dec 15, 2017

Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 5 – 20171215 – Customer Service Experience At Ford Lincoln of Franklin Hosted by Craig A. Stevens Our goal is to bring you interesting people, stories, business, places, and things from Brentwood Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you can share […]

E4 – FranklinPodcast.com – Eastern Music in Middle Tennessee

Dec 9, 2017

Welcome to the Franklin Podcast at www.FranklinPodcast.com Hosted by Craig A. Stevens For the Audio of this episode go to – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E4-FranklinPodcast.com-Eastern-Music-in-Middle-Tennessee–c587 Our goal is to bring you interesting people, stories, business, places, and thinks from Franklin Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you can share your ideas and […]

E4 WBSPodcast – Systems Approach to Change, Part 4 – 20171124

Nov 24, 2017

Welcome to the 4th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee and hosted by Craig A. Stevens. This episode is sponsored by Westbrook Stevens, LLC – At Westbrook Stevens we are here to help you with all things change and continuous improvement. Also checkout Craig’s book at www.GeronimoStone.com, his art at www.CraigAStevens.com, […]

E3 WBSPodcast – System Approach to Change, Part 3 – 20171122

Nov 22, 2017

Welcome to the 3rd episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee and hosted by Craig A. Stevens. This episode is sponsored by Westbrook Stevens, LLC – At Westbrook Stevens we are here to help you with all things change and continuous improvement. Also checkout Craig’s book at www.GeronimoStone.com, his art at www.CraigAStevens.com, […]

E2 WBSPodcast – System Approach to Change, Part 2 – 20171122

Nov 22, 2017

Welcome to the second episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee. This episode is sponsored by Westbrook Stevens, LLC – At Westbrook Stevens we are here to help you with all things change and continuous improvement. Also checkout Craig’s book at www.GeronimoStone.com, his art at www.CraigAStevens.com, and his other podcasts (the www.FranklinPodcast.com […]

E3 – The BrentwoodPodcast.com – Links to Events

Nov 21, 2017

Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 3 – 20171120 – Links to Local Events Calendars Hosted by Craig A. Stevens – Reach him at CraigAStevens@BrentwoodPodcast.com Our goal is to bring you interesting people, stories, business, places, and thinks from Brentwood Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you […]

E2 – The FranklinPodcast.com – Links to Events

Nov 20, 2017

Welcome to the Franklin Podcast at www.FranklinPodcast.com Episode 2 – 20171120 – Links to Local Events Calendars Hosted by Craig A. Stevens – Reach him at CraigAStevens@FranklinPodcast.com Our goal is to bring you interesting people, stories, business, places, and thinks from Franklin Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you […]

E1 – The FranklinPodcast.com and the BrentwoodPodcast.com – 20171112

Nov 19, 2017

Combination of the Franklin and Brentwood Podcasts – Episode 1 www.FranklinPodcast.com and www.BrentwoodPodcast.com Show Notes for the Week of 11/12/2017 CraigAStevens@FranklinPodcast.com You can hear the audio of this podcast by going to – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E1-Introduction-to-the-FranklinPodcasts.com-and-the-BrentwoodPodcast.com-5632 Join our host Artist, Management Consultant, Author, and Speaker Craig A. Stevens as he shares his love for Tennessee and the […]

E1 WBSPodcast – Systems Approach to Change, Part 1 – 20171118

Nov 17, 2017

Welcome to the very first episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee. This episode is sponsored by Westbrook Stevens, LLC. – At Westbrook Stevens we are here to help you with all things change and continuous improvement. Also checkout Craig’s book at www.GeronimoStone.com, his art at www.CraigAStevens.com, and his other podcasts […]

1st Industry Symposium – Accelerating Operational Excellence

Sep 5, 2017

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