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Welcome to the WBS Podcast at www.WBSPodcast.com
Hosted by Craig A. Stevens – Reach him CraigAStevens@WBSPodcast.com
Our goal is to bring you interesting people, stories about operational excellence, tools and techniques of continuous improvement, and ideas you can use to help make your organization more excellent. Let’s build a relationship where you can share your ideas and learn from others.
Join our host Craig A. Stevens as he shares his years of experience in Change Management, Continuous Improvement, Program/Project Management, and Strategy as well as the many models and tools he developed to simplify complicated business concepts.
In many of our podcast, we are happy to showcase The University of Tennessee (UT) – Tickle College of Engineering – Industrial and Systems Engineering (I&SE) Department’s – Center for Advanced Systems Research and Education (CASRE).
Also checkout Craig’s book at www.GeronimoStone.com, his art at www.CraigAStevens.com, and his other podcasts (the www.FranklinPodcast.com and the www.BrentwoodPodcast.com).
Go here for the complete listing of the audio podcast of WBSPodcast.com: http://www.podcasts.com/wbspodcast.com-4f6424e62
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The Change Management Umbrella
A Systems Approach to Change Management and Its Relationship to Operational Excellence in Healthcare (and other Service Organizations) October 6th 2017 - Conference on Operational Excellence at the University of Tennessee Sponsored by the Industrial and Systems Engineering Program Craig A. Stevens, PMP, LSS-MBB, Scrum (PO/M/D/F)C, SCT, SAMC, President of Westbrook Stevens, Senior PM in the PMO at Ardent Healthcare, U.S.A.F Auxiliary CAP Captain, Artist, Author Abstract: Craig will talk about The Change Management (CM) Umbrella and how it represents a systems approach to change management. Craig designed the CM Umbrella to show the many folds of a Change Management...
PM Prep Workshops and Agile/Scrum Training
Come join us for one of the PM Prep Workshops and/or Scrum/Agile Training Leading to Certification. Westbrook Stevens, LLC and VMEdu's SCRUMstudy - teams with Lipscomb University's College of Computing and Technology and the RGP Nashville Office to offer several PM bootcamps. You get experienced facilitators, access to great online tools, training videos, and practice tests. Let us help you and your organization obtain your PM and Agile goals. As space is available we also offer special discounts for Veterans and partnering organizations, and deferments for people between jobs. Please contact Craig if you are interested! CraigAStevens@WestbrookStevens.com Project Management (PMstudy.com) PMP/CAPM - Monday June 13 to...
Ongoing Scrum Study Groups – on the Lipscomb Campus and by Webinar
Come join us for a group study in Scrum using the www.ScrumStudy.com format and material. We Will Meet Every Friday from 2 to 6 You get group interaction, experienced facilitators, access to great online tools, training videos, practice tests, and Scrum/Agile Training Leading to Certifications. Lipscomb University's College of Computing and Technology has teamed with the RGP Nashville Office, Westbrook Stevens, LLC, and VMEdu (PMstudy and ScrumStudy) to offer several PMP/CAPM bootcamps and Scrum/Agile Training in 2016. Let us help you and your organization obtain your PMP and Agile goals. Lipscomb alumni, students, employees, and veterans are eligible for a special discount. Please contact Craig...
Practicing the Three Phases of Improvement! – Phase 3; Implementation
How can we practice improvement? Continuous improvement is all about change. We have likely all heard Mark Twain’s saying, “The only person who likes change is a baby with a wet diaper!” So, why Change at all? Because, change is going to happen with or without you! You either master change or you become irrelevant. Therefore to own our future, we must continuously strive to improve. As explained in our first post “Practicing the Three Phases of Improvement!“, a Process Improvement Exercise has three important and necessary phases, 1) The Assessment Phase, 2) Problem Solving Phase, and 3) Implementation Phase. Later...
Practicing the Three Phases of Improvement! – The Problem Solving Phase 2
How can we practice improvement? As explained in our first post “Practicing the Three Phases of Improvement!“, a Process Improvement Exercise has three important and necessary phases, 1) The Assessment Phase, 2) Problem Solving Phase, and 3) Implementation Phase. Later we explained two steps required in the Assessment Phase ("The Assessment, Phase 1/Step 1: Collecting Data,” and "The Assessment, Phase 1/Step 2: Analyzing Data"). We devote this article to the Problem Solving Phase. During our PI Assessment Phase, we do not focus on solving problems. We only focus on finding ways to improve our processes and systems by uncovering problems (planting Red Flags) and/or...
Practicing the Three Phases of Improvement! – The Assessment, Phase 1/Step 2: Analyzing Data
How can we practice improvement? As explained in our first post “Practicing the Three Phases of Improvement!“, a Process Improvement Exercise has three important and necessary phases, 1) The Assessment Phase, 2) Problem Solving Phase, and 3) Implementation Phase. Furthermore, as explained in our last post "Practicing the Three Phases of Improvement! – The Assessment, Phase 1/Step 1: Collecting Data," the Assessment Phase has two steps, Collecting Data and Analyzing Data. We devote this article to the “Analyzing Data” part of the Assessment Phase. The goal of this step is to analyze the appropriate and useful information gathered during the earlier...
Practicing the Three Phases of Improvement! – The Assessment, Phase 1/Step 1: Collecting Data
How can we practice improvement! As explained in the earlier post "Practicing the Three Phases of Improvement!", a Process Improvement Exercise has three important and necessary phases, 1) The Assessment Phase, 2) Problem Solving Phase, and 3) Implementation Phase. The Assessment phase has two steps, Collecting Data and Analyzing Data. We devote this article to the “Collecting Data” part of the Assessment Phase. The goal of this step is to find the appropriate and useful information to analyze. Focus on Good Data - Mark Twain made a good point when he said, “The most interesting information comes from children, for...