E11 – WBSPodcast.com – Understanding Benchmarks, Benchmarking, and Benchmarking Systems
Understanding Benchmarks, Benchmarking, and Benchmarking Systems
Presented By Craig A. Stevens,
This one takes is a little longer to get started and you can go past the introduction which is longer than usual.
Go here for a link to the audio: http://www.podcasts.com/wbspodcast.com-4f6424e62/episode/E11-WBSPodcast.com-Understanding-Benchmarks-Benchmarking-and-Benchmarking-Systems-fa7c
Welcome to the 11th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee with your Operational Excellence Coach and Cheer Leader – Craig A. Stevens.
Look for our online training in Excellent Customer Service.
In this Episode, Craig explains Benchmarks, Benchmarking, and Benchmarking Systems and walks us through the different phases and steps involved in Benchmarking Best Practices.
With these podcasts our goal is to teach Operational Excellence to help make our companies more competitive, our leadership more effective, our workers more efficient, and our lives less stressful and more fun.
This episode is sponsored by:
- XChangor Property Solutions – We buy your stressful properties.
- Westbrook Stevens, LLC – www.e-WBS.com – At Westbrook Stevens, we are here to help you with all things change and continuous improvement.
- The University of Tennessee’s (UT) Industrial and Systems Engineering (I&SE) Department’s Center for Advanced Systems Research and Education (CASRE).
- Also check out Craig’s book at www.GeronimoStone.com, his art at www.CraigAStevens.com, and his other podcasts (the www.FranklinPodcast.com and the www.BrentwoodPodcast.com).
Go here for a link to the audio: http://www.podcasts.com/wbspodcast.com-4f6424e62/episode/E11-WBSPodcast.com-Understanding-Benchmarks-Benchmarking-and-Benchmarking-Systems-fa7c
