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How can we practice improvement! As explained in the earlier post “Practicing the Three Phases of Improvement!“, a Process Improvement Exercise has three important and necessary phases, 1) The Assessment Phase, 2) Problem Solving Phase, and 3) Implementation Phase. The Assessment phase has two steps, Collecting Data and Analyzing Data. We devote this article to […]

How can we practice improvement! In the words of Dr. Deming, “A bad system will beat a good person every time.” Therefore, we owe it to our customers, patients, teammates, and staff to improve our processes continuously. Think of a Process Improvement Exercise as having three important and necessary phases, 1) The Assessment Phase, 2) […]