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  • Home
    • Introductions
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      • Customer Service Training Comments
      • Book Reviews for Geronimo Stone
    • Products and Materials
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      • Tools, Templates, Materials, and Products
    • Site Membership
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    • Process Improvement – Lean Six Sigma
    • Healthcare Improvement Support Services
    • Building Excellent Customer Experience
  • Training and Facilitation
    • Public Workshops and Speaking
      • Selling and Marketing Training
      • Events
      • Speakers’ Page
    • Project Management Training
      • Leaders’ Overview – PM White Belt Training
      • Scrum and Agile Certifications
      • Certified Business Analysis Professional™ (CBAP®) Training
      • Project Risk Management
      • ITIL Foundation Training Certification
    • Linked Management Models
      • The Seven Attributes of Excellent Management
        • Excellent Customer Focus Training
      • Storms of Chaos and Strategy
    • CPI – Lean Six Sigma
      • Program Evaluation (QA and CI)
      • Free Six Sigma Yellow Belt Training
      • Six Sigma Green Belt
      • Six Sigma Black Belt
      • Lean Six Sigma Black Belt
      • WBS – Lean Six Sigma White Belt
      • WBS – Lean Six Sigma Yellow Belt
      • WBS – Lean Six Sigma Green Belt
      • WBS – Lean Six Sigma Black Belt
      • WBS – Lean Six Sigma Master Black Belt
  • Virtual CMO/PMO, Content, and Templates
    • Program Evaluation Office
    • CMO/PMO – Change Management/Project Management Office
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Archive


Posts tagged "Customer Service"

1E10 – WBSPodcast.com – Excellent Customer Focus with Dr. Van at Embassy Dental

E10 – WBSPodcast.com – Excellent Customer Focus with Dr. Van at Embassy Dental

Feb 15, 2018

Excellent Customer Focus –  Interview with Dr. Keith Van Benthuysen From Embassy Dental In Brentwood Tennessee By Craig A. Stevens, Go here for a link to the audio: http://www.podcasts.com/wbspodcast.com-4f6424e62/episode/E10-WBSPodcast.com-Excellent-Customer-Focus-with-Dr.-Van-at-Embassy-Dental-76f2   Welcome to the 10th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee with your Operational Excellence Coach and Cheer Leader – Craig A. […]

2E7 – WBSPodcast.com – Building Excellent Customer Focus

E7 – WBSPodcast.com – Building Excellent Customer Focus

Jan 4, 2018

Welcome to the 7th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee and hosted by Craig A. Stevens. Go here for a link to the audio: http://www.podcasts.com/wbspodcast.com-4f6424e62/episode/Protected-E7-WBSPodcast.com-The-3-Phases-of-Building-Excellent-Customer-Focus-21cc This episode is sponsored by: Westbrook Stevens, LLC – www.e-WBS.com – At Westbrook Stevens we are here to help you with all things change and […]

3E5 WBSPodcast – Building a Culture of Excellent Customer Focus

E5 WBSPodcast – Building a Culture of Excellent Customer Focus

Dec 23, 2017

Welcome to the 5th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee and hosted by Craig A. Stevens. This episode is sponsored by Westbrook Stevens, LLC – At Westbrook Stevens we are here to help you with all things change and continuous improvement. Also checkout Craig’s book at www.GeronimoStone.com, his art at […]

4E5 – BrentwoodPodcast.com – Customer Service Experience At Ford Lincoln of Franklin

E5 – BrentwoodPodcast.com – Customer Service Experience At Ford Lincoln of Franklin

Dec 15, 2017

Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 5 – 20171215 – Customer Service Experience At Ford Lincoln of Franklin Hosted by Craig A. Stevens Our goal is to bring you interesting people, stories, business, places, and things from Brentwood Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you can share […]

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