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  • Home
    • Introductions
      • About Us
      • Supporting Exciting Disrupting Technologies
      • Team Members
      • Customer Service Training Comments
      • Book Reviews for Geronimo Stone
    • Products and Materials
      • Events
      • The Art of Craig A. Stevens
      • Tools, Templates, Materials, and Products
    • Site Membership
      • Login
      • Vets Page
  • Services
    • Program/Project Management
    • Process Improvement – Lean Six Sigma
    • Healthcare Improvement Support Services
    • Building Excellent Customer Experience
  • Training and Facilitation
    • Public Workshops and Speaking
      • Selling and Marketing Training
      • Events
      • Speakers’ Page
    • Project Management Training
      • Leaders’ Overview – PM White Belt Training
      • Scrum and Agile Certifications
      • Certified Business Analysis Professional™ (CBAP®) Training
      • Project Risk Management
      • ITIL Foundation Training Certification
    • Linked Management Models
      • The Seven Attributes of Excellent Management
        • Excellent Customer Focus Training
      • Storms of Chaos and Strategy
    • CPI – Lean Six Sigma
      • Program Evaluation (QA and CI)
      • Free Six Sigma Yellow Belt Training
      • Six Sigma Green Belt
      • Six Sigma Black Belt
      • Lean Six Sigma Black Belt
      • WBS – Lean Six Sigma White Belt
      • WBS – Lean Six Sigma Yellow Belt
      • WBS – Lean Six Sigma Green Belt
      • WBS – Lean Six Sigma Black Belt
      • WBS – Lean Six Sigma Master Black Belt
  • Virtual CMO/PMO, Content, and Templates
    • Program Evaluation Office
    • CMO/PMO – Change Management/Project Management Office
    • Linked Management Models
    • Tools, Templates, Materials, and Products
  • e-WBS Team Blog
    • BrentwoodPodcast.com
    • FranklinPodcast.com
    • WBSPodcast.com
  • Contact

Archive


Posts tagged "Leadership"

1E5 WBSPodcast – Building a Culture of Excellent Customer Focus

E5 WBSPodcast – Building a Culture of Excellent Customer Focus

Dec 23, 2017

Welcome to the 5th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee and hosted by Craig A. Stevens. This episode is sponsored by Westbrook Stevens, LLC – At Westbrook Stevens we are here to help you with all things change and continuous improvement. Also checkout Craig’s book at www.GeronimoStone.com, his art at […]

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