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Workshop Abstract: Why change? Mark Twain once said, “The only person who likes change is a baby with a wet diaper.” So why bother? First, change is going to happen with or without you. Therefore, you either master change or become irrelevant. Furthermore, to compete in today’s world we must turn change into a competitive advantage and make change management one of our strongest core competencies. “Mastering Excellent Strategic Change Management” is the goal. During this series of workshops, we will bring you through a journey of developing a systematic and repeatable process to master change within your organization. We...
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The University of Tennessee's Tickle College of Engineering, Center for Advanced Systems Research and Education presents Mastering Change Management, by Craig A. Stevens (PMP, LSS-MBB, S(D/M/PO)C, SAMC), President of Westbrook Stevens, LLC and Senior Project Manager – Applications at Ardent Health Services. Using the Six Linked Management Models (6LMM) to Compliment the Sawhney Model to Transform Operations and Enhance Employee Quality of Life Level 1: White Belt Workbook The Forgotten Phases of Change Management By Craig A. Stevens October 2019 The Leaders’ Roadmap for Selecting, Implementing, and Managing Change and Innovation in Chaotic Times. Workshop Abstract: Why change? Mark Twain...
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Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 15 – 20180327 – Living and Working in Brentwood Tennessee - Interview with Dr. Van of Embassy Dental in Brentwood Hosted by Craig A. Stevens Go here for the Audio on the BrentwoodPodcast – www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E15-BrentwoodPodcast.com-Working-in-Brentwood-Tennessee-with-Dr.-Van-of-Embassy-Dental-2b19 Our goal is to bring you interesting people, stories, businesses, places, and things from Brentwood Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you can share your ideas and learn from others. In this episode, Craig talks with Dr. Van of Embassy Dental about Brentwood Tennessee, his background, and the services of Embassy...
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Welcome to the Franklin Podcast at www.FranklinPodcast.com Hosted by Craig A. Stevens For the Audio of this episode go to – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E14-FranklinPodcast.com-Interview-with-Jim-Johns-and-Family-of-Affordable-Professional-Tree-Service-5e85 Our goal is to help you build a sense of community in the Franklin area by bringing to you interesting people, stories, businesses, places, and things from Franklin Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you can share your ideas and learn from others. Franklin and Brentwood Tennessee are sister communities, back-to-back, just south of Nashville. We will post our first few episodes of the BrentwoodPodcast.com and the FranklinPodcast.com together. Later they will develop...
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Understanding Benchmarks, Benchmarking, and Benchmarking Systems Presented By Craig A. Stevens, This one takes is a little longer to get started and you can go past the introduction which is longer than usual. Go here for a link to the audio: http://www.podcasts.com/wbspodcast.com-4f6424e62/episode/E11-WBSPodcast.com-Understanding-Benchmarks-Benchmarking-and-Benchmarking-Systems-fa7c Welcome to the 11th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee with your Operational Excellence Coach and Cheer Leader – Craig A. Stevens. Look for our online training in Excellent Customer Service. In this Episode, Craig explains Benchmarks, Benchmarking, and Benchmarking Systems and walks us through the different phases and steps involved...
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Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 13 – 20170224 – Author, Song Writer, Entrepreneur Ann Jagger and Craig's Stages that Children Act On Hosted by Craig A. Stevens Go here for the Audio on the BrentwoodPodcast – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E13-BrentwoodPodcast.com-Author-Song-Writer-Entrepreneur-Ann-Jagger-and-Craigs-Stages-07c9 Our goal is to bring you interesting people, stories, businesses, places, and things from Brentwood Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you can share your ideas and learn from others. In this episode, Craig talks with Author, Song Writer, and Entrepreneur Ann Jagger about her newest projects to help our tweens and then he explains...
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Excellent Customer Focus - Interview with Dr. Keith Van Benthuysen From Embassy Dental In Brentwood Tennessee By Craig A. Stevens, Go here for a link to the audio: http://www.podcasts.com/wbspodcast.com-4f6424e62/episode/E10-WBSPodcast.com-Excellent-Customer-Focus-with-Dr.-Van-at-Embassy-Dental-76f2 Welcome to the 10th episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee with your Operational Excellence Coach and Cheer Leader – Craig A. Stevens. Look for our online training in Excellent Customer Service. In this Episode, Craig interviews Dr. Keith Van Benthuysen the primary dentist at Embassy Dental in Brentwood Tennessee about excellent customer focus and his practice. With these podcasts our goal is to teach Operational...
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Welcome to the Franklin Podcast at www.FranklinPodcast.com Hosted by Craig A. Stevens For the Audio of this episode go to – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E12-FranklinPodcast.com-Interview-with-Michael-Phillips-Local-Vet-Art-Supporter-and-Politician-a47d Our goal is to help you build a sense of community in the Franklin area by bringing to you interesting people, stories, businesses, places, and things from Franklin Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you can share your ideas and learn from others. Franklin and Brentwood Tennessee are sister communities, back-to-back, just south of Nashville. We will post our first few episodes of the BrentwoodPodcast.com and the FranklinPodcast.com together. Later they will develop...
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Welcome to the Brentwood Podcast at www.BrentwoodPodcast.com Episode 11 – 20170204 – With Author, Karen Trotter Elley and Her Sidekick, Michael Elley Hosted by Craig A. Stevens Humorist Karen Trotter Elley explores socksual attractions Go here for the Audio on the BrentwoodPodcast – http://www.podcasts.com/brentwoodpodcast.com-28f2a7427/episode/E11-BrentwoodPodcast.com-Author-Karen-Trotter-Elley-and-Her-Sidekick-Michael-Elley-af1a Our goal is to bring you interesting people, stories, businesses, places, and things from Brentwood Tennessee and the Middle Tennessee Area. Let’s build community and relationships where you can share your ideas and learn from others. In this episode Craig talks with Author Karen Trotter Elley and her sidekick and husband Michael Elley about Karen's...
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