The Change Mentor Academy

Figure 1: The Change Mentor Academy
Read the testimonial to the right. This is specifically related to the online material and comes from an employee of one of the largest healthcare organizations in the world. As with most referrals and testimonials (unless specifically asked to include) we choose to remove the names to maintain the privacy of our clients. As with all our clients, we work hard to give you the biggest bang for your buck. We try to match or beat others’ prices, take a personal interest in your success, have very high success rates, and give guarantees.
You can expect the same treatment.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]
Testimonial
I just wanted to take the time to make a statement regarding the online study materials from Westbrook Stevens, LLC and Craig Stevens.
I want to preface this by stating that my place of employment requested a role change for myself and a few select colleagues. My employer purchased access to the Learn Smart LLC system for this small group. I used Learn Smart LLC system initially to begin studying for the PMP exam. I found the online materials to be incomplete in my opinion, not to mention rather monotone and longwinded. Mostly these lack the ability to keep my attention. Subsequently, I obtained the 5th edition PMBOK and later the PMP Exam Prep 8th edition book by Rita Mulcahy.
I found online material regarding a meeting of the Nashville chapter of the PMI and decided to go to the meeting. This is where I met Craig Stevens and explained my desire to acquire an education and sit for the PMP exam.
I found the materials from PM Study that Craig Stevens offers far better in quality. Most importantly the videos are short and to the point. These really concentrate on the inputs, tools and techniques, and outputs of each part of the project management process. Clearly knowing the intricacies of the process and how they relate to each other will be on the exam. This is why I find these materials so valuable. They are not covered well in many of the other books or programs I have previously used.
I do want to also mention the lengths that Craig has gone to with the group from my employer to not only make us feel welcome to the Nashville chapter of the Project Management Institute to a willingness to speak to and address every call and email that anyone from our team has had. I have gotten more from his online materials than from any other single source I have used to study for the PMP exam. I give Craig and Westbrook Stevens the highest recommendation.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin=”0″ bottom_margin=”0″][vc_column]
Westbrook Stevens, LLC delivers Consulting, Coaching, Services, and Training Support.
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Figure 2 – The Nine Linked Management Models of the Full Cycle of Change Management
Training
We have a unique entertaining approach that we call Enter-Train-Ment. We custom design each workshop to apply to our clients’ situation. No canned workshops. We have also designed a series of exciting novels to explore supervision and management realities. Combine this with custom designed workbooks and reference books and we can provide our client’s staff with an enjoyable learning experience.
Certifications
We offer a number of certifications through our relationship with VMEdu and their brands (ScrumStudy). We also offer Liked Management Model and WBS-LSS belts specifically designed for service organizations in general and healthcare specifically.
Problem-Solving, Facilitation, and Consulting
Every business is unique and we work hard to apply the right tools to our client’s situation. Our mission is to do all we can to “Help Make Everyone Look Good!” and identify opportunities for improvement. Most of the time we are invisible to all but the ones who have hired us. No Canned Solutions! We use a three-phase approach: 1. Assessment, 2. Problem Solving, 3. Implementation.[/vc_column_text][vc_column_text]
Training and Workshops
[/vc_column_text][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text]9LMM WB – The Sustainable Change Management Life Cycle of the 9 Linked Management Models (9LMM)

Figure 3: Change Management Cycle – White Belt Training
Figure 2 at the top of the page is the Nine Linked Management Models (9LMM) which explains the full cycle of how change happens in an organization. The Change Mentor Academy’s full cycle of change White Belt Training is an executive summary of how all 9 models of the 9 Linked Management Models (9LMM) work together. To go deeper look at each of the models separately.
The normal way we teach each of the models is at levels similar to traditional Lean Six Sigma. From the White Belt (an Executive Summary) to Master Black Belt. In the case of the overall Sustainable Change Model.
Model 1 – Loops and Layers of Systems Thinking (LLST)
- LLST WB – Loops and Layers of Systems Thinking (White Belt) – Here we give an Executive Summary of Systems Thinking to define the systems thinking loops made famous by Peter Senge in his book The Fifth Discipline, the concepts of inter-systems relationships of Layers, and the Dr. Rupy Shawney’s People-Centric Systems Thinking Model. This is a two-hour training workshop.
- LLST YB – Loops and Layers of Systems Thinking (Yellow Belt) – The yellow belt level explains how one would support each of the Systems Thinking models to reach operational excellence from a manager’s point of view.
- LLST GB – Loops and Layers of Systems Thinking (Green Belt) – The green belt level equips practitioners with the tools needed to use Systems Thinking to reach operational excellence.
- LLST BB – Loops and Layers of Systems Thinking (Black Belt) – The Black Belt is a Train-the-trainer level. We help you master Systems Thinking so that you can teach and become an internal System Thinking consultant to your organization.
- LLST MBB – Loops and Layers of Systems Thinking (Master Black Belt) – The Master Black Belt, teaches advanced systems thinking topics and allows you to support us as trainers or consultants.
Model 2 – The Seven Attributes of Excellent Management (7AEM)

Figure 4: The 7 Attributes of Excellent Management Book Cover
- 7AEM WB – The Seven Attributes of Excellent Management (White Belt) – Here we give an Executive Summary of the Seven Attributes of Excellent Management – 1. Building Excellent Leaders; 2. Building an Excellent Culture; 3. Building Excellent Customer Focus; 4. Building Excellent People Skills; 5. Building Excellent Core Competencies; 6. Building Excellence in the Continuous Improvement of Systems and Processes; and 7. Building Excellence in Performance Measures.
- 7AEM YB – The Seven Attributes of Excellent Management (Yellow Belt) – The yellow belt level explains how one would use each of the Seven Attributes to reach operational excellence from a manager’s point of view.
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- Attribute 1 – Building Excellent Leaders
- Attribute 2 – Building Excellent Cultures
- Attribute 5 – Building Excellent Core Competencies
- Attribute 7 – Building Excellent Performance Measures
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- 7AEM GB – The Seven Attributes of Excellent Management (Green Belt) – The green belt level builds on the first two levels and equips practitioners with the tools needed to use each of the Seven Attributes to reach operational excellence. During this training, we go into detail for each of the Attributes:
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- Attribute 3 – Building Excellent Customer Focus (This can also a year around stand-alone training designed to improve Customer Experiences)
- Attribute 4 – Building Excellent People Skills
- Attribute 6 – Excellence in Continuous Improvement of Systems and Processes (We go deeper into Continous Improvement in Model 4)
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- 7AEM BB – The Seven Attributes of Excellent Management (Black Belt) – The Black Belt is a Train-the-trainer level. We help you master the Seven Attributes so that you can teach and become an internal consultant to your organization.
- 7AEM MBB – The Seven Attributes of Excellent Management (Master Black Belt) – The Master Black Belt, teaches advanced topics and allows you to support us as trainers or consultants.
Model 3 – The Three Phases of Design Thinking (3PDT)

Figure 5: The Three Phases of Design Thinking and the Connections to Other Models
- 3PDT WB – The Three Phases of Design Thinking (White Belt) – Here we give an Executive Summary of the Three Phases of Design Thinking: 1. The Analysis or understanding Phase; 2. The Problem Solving or Exploring Phase; and 3. The Implementation or Materializing Phase.
- 3PDT YB – The Three Phases of Design Thinking (Yellow Belt) – The yellow belt level explains how one would use Design thinking to reach operational excellence from a manager’s point of view.
- 3PDT GB – The Three Phases of Design Thinking (Green Belt) – The green belt level equips practitioners with the tools needed to use each of the Design Thinking to reach operational excellence.
- 3PDT BB – The Three Phases of Design Thinking (Black Belt) – The Black Belt is a Train-the-trainer level. We help you master Design Thinking so that you can teach and become an internal consultant to your organization.
- 3PDT MBB – The Three Phases of Design Thinking (Master Black Belt) – The Master Black Belt, teaches advanced topics and allows you to support us as trainers or consultants.
Model 4 – The Three Phases of Continuous Improvement (3PCI)

Figure 6: The Inter-relationships of Design Thinking, Continuous Improvement, and Strategy
- 3PCI WB – The Three Phases of Continuous Improvement (White Belt) – Here we give an Executive Summary of the Three Phases of Continuous Improvement: 1. The Analysis Phase; 2. The Problem Solving; and 3. The Implementation Phase and how Lean Six Sigma fits into the model.
- 3PCI YB – The Three Phases of Continuous Improvement (Yellow Belt) – The yellow belt level explains how one would use the Three Phases of Continuous Improvement to reach operational excellence from a manager’s point of view. This will also lead to a Yellow Belt certification in Lean Six Sigma.
Figure 7: The VMedu 6Sigma Study Logo
- 3PCI GB – The Three Phases of Continuous Improvement (Green Belt) – The green belt level equips practitioners with the tools needed to use each of the Three Phases of Continuous Improvement: to reach operational excellence. This will also lead to a Green Belt certification in Lean Six Sigma.
- 3PCI BB – The Three Phases of Continuous Improvement (Black Belt) – The Black Belt is a Train-the-trainer level. We help you master the Three Phases of Continuous Improvement: so that you can teach and become an internal consultant to your organization. This will also lead to a Black Belt certification in Lean Six Sigma.
- 3PCI MBB – The Three Phases of Continuous Improvement (Master Black Belt) – The Master Black Belt, teaches advanced topics and allows you to support us as trainers or consultants. This will also lead to a Master Black Belt certification in Lean Six Sigma.
Model 5 – The Five Elements of Strategy and the Storms of Chaos (5ESC)
- 5ESC WB – The Five Elements of Strategy and the Storms of Chaos
(White Belt) – Here we give an Executive Summary of The 5 Elements of Strategy and the Storms of Chaos: The Opportunities and Threats of 1. The Waves of Trends, 2. The Bouancy of Everything Keeping You Afloat; 3. The Lightning of the Unexpected; 4. The Storms Trying to Sink You; and the Strengths and Weaknesses of 5. Your Organizational Ship. This is a two-hour training workshop. - 5ESC YB – the Five Elements of Strategy and the Storms of Chaos (Yellow Belt) – The yellow belt level explains how one would support each of the 5 Elements of Strategy and the Storms of Chaos model to reach operational excellence from a manager’s point of view.
Model 6 – The Gates to Change – Portfolio and Configuration Management (GPCM)

Figure 8: Picture of the Portfolio Management Process
- GPCM WB – The Gates to Change – Portfolio and Configuration Management (White Belt) – Here we give an Executive Summary of The Gates to Change and define Portfolio and Configuration Management. This is a two-hour training workshop.
- GPCM YB – The Gates to Change – Portfolio and Configuration Management (Yellow Belt) – The yellow belt level explains how one would support each of the both Portfolio and Configuration Management models to reach operational excellence from a manager’s point of view.
- GPCM GB – The Gates to Change – Portfolio and Configuration Management (Green Belt) – The green belt level equips practitioners with the tools needed to use Portfolio and Configuration Management to reach operational excellence.
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- Using Portfolio Management
- Using Configuration Management: 1. Configuration Identification; 2. Configuration Change Control; 3. Configuration Tracking; and 4. Configuration Audits.
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- GPCM BB – The Gates to Change – Portfolio and Configuration Management (Black Belt) – The Black Belt is a Train-the-trainer level. We help you master Portfolio and Configuration Management so that you can teach and become an internal consultant to your organization.
- GPCM MBB – The Gates to Change – Portfolio and Configuration Management (Master Black Belt) – The Master Black Belt, teaches advanced systems thinking topics and allows you to support us as trainers or consultants.
Model 7 – The Three Phases of Change Management (3PCM)

Figure 9: The Three Types of Change Management
- 3PCM WB – The Three Phases of Change Management (White Belt) – Here we give an Executive Summary of The Three Phases of Change and define the full cycle of change management. This is a two-hour training workshop.
- 3PCM YB – The Three Phases of Change Management (Yellow Belt) – The yellow belt level explains how one would support both Technical and People Change Management to reach operational excellence from a manager’s point of view.
- 3PCM GB – The Three Phases of Change Management (Green Belt) – The green belt level equips practitioners with the tools needed to use the Three Phases of Change Management to reach operational excellence.
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- Focusing People Change Management.
- Relationships to Predictive/Traditional and Agile Project Management (We go deeper into Project Management in the Project Management Track)
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- 3PCM BB – The Three Phases of Change Management (Black Belt) – The Black Belt is a Train-the-trainer level. We help you master Change Management so that you can teach and become an internal consultant to your organization.
- 3PCM MBB – The Three Phases of Change Management (Master Black Belt) – The Master Black Belt, teaches advanced Change Management topics and allows you to support us as trainers or consultants.
Model 8 – The 4 Phases of Traditional/Predictive and Agile Project Management (4TPM and 4APM)

Figure 10: The PM Iron Triangle with 4 Phases
The 4 Phases of Traditional/Predictive Project Management (4TPM)
- 4TPM WB – The Four Phases Traditional Project Management (White Belt) – Here we give an Executive Summary of Traditional/Predictive Project Management.
- 4TPM YB – The Four Phases Traditional Project Management (Yellow Belt) – The yellow belt level explains how one can master the basics of Traditional/Predictive Project Management to implement changes from a practitioner’s point of view.
Figure 11: The UCertify Logo
- 4TPM GB – The Four Phases Traditional Project Management (Green Belt) – The green belt level uses the UCertify (PMI Certified) material to teach PMs how to pass the PMP exam.
- 4TPM BB – The Four Phases Traditional Project Management (Black Belt) – The Black Belt teaches advanced project/program management concepts and tools.
- 4TPM MBB – The Four Phases Traditional Project Management (Master Black Belt) – The Master Black Belt, teaches advanced PMO topics, Train-the-Trainer type training, and allows you to support us as trainers or consultants.
Applying 4 Simplified Phases to Agile Project Management (4APM)
SCRUMstudy Certifications

Figure 12: The SCRUMstudy Flow Chart
- 4APM WB – Applying 4 Simplified Phases to Agile Project Management (White Belt) – Here we give an Executive Summary of Agile Project Management.

Figure 13: The VMEdu SCRUMStudy Logo
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- SCRUMstudy – Level 1 – FREE – Scrum Fundamentals Certified (SFC) – Introductory Online Course for anyone interested in learning about Scrum. We can sign you up for this course for free through VMEdu.
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- 4APM YB – Basic Agile Project Management for Practioners (Yellow Belt) – The yellow belt level explains how one can master the basics of Agile Project Management to implement changes from a practitioner’s point of view. Here we team with VMEdu and others to bring very nice and easy-to-understand Agile Training:
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- SCRUMstudy – Level 2 – Scrum Developer Certified (SDC™) – For all Scrum Team Members, Participants, and Stakeholders.
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- 4APM GB – Agile Project Management for Practioners (Green Belt) – The green belt level uses the SCRUMstudy material to teach Agile Certification.
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- SCRUMstudy – Level 3
- For Scrum Masters
- Scrum Master Certified (SMC™) – For all Scrum Masters.
Figure 14: SCRUMstudy Authorized Training Partner Logo
- Scaled Scrum Master Certified (SSMC ™) – Next step for Scrum Masters
- Scrum Master Certified (SMC™) – For all Scrum Masters.
- For Agile professionals
- SCRUMstudy Agile Master Certified (SAMC™) – General Agile Certification.
- For Scrum Product Owners
- Scrum Product Owner Certified (SPOC®) – For all Scrum Product Owners.
- Scrum Product Owner Certified (SPOC®) – For all Scrum Product Owners.
- For Scrum Masters
- SCRUMstudy – Level 3
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- 4APM BB – Advanced Agile Project Management (Black Belt) – The Black Belt teaches advanced Agile project/program management concepts and tools.
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- Scrum Study – Level 4
- Scaled Scrum Product Owner Certified (SSPOC™) – Next step for Product Owners.
- Expert Scrum Master Certified (ESMC™)
- Scrum Study – Level 4
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- 4APM MBB – Other Advanced Agile Project Management (Master Black Belt) – The Master Black Belt, teaches advanced PMO type topics, Train-the-Trainer type training, and allows you to support us as trainers or consultants.
Here is a list of Other Training and Certifications That We do Through Universities, Agile Brain Consulting, ICAgile, CPrime, and Others
Thank You UTK – This was nice of the University of Tennessee, Industrial and Systems Engineering Department to write this article about Craig. Amy Blakely the author talks about his classes, Industrial and Systems Engineering Background, the books he writes, and his art… almost everything. Craig Stevens Takes a Creative Approach to Industrial and Systems Engineering | Department of Industrial and Systems Engineering (utk.edu)
- Agile at Scale Using Azure DevOps
- Agile Boot Camp for Non-Software Work ICP Fundamentals Certification
- Agile PM ICPgile Certified
- Agile POs
- Agile Requirements
- Applied Enterprise Kanban
- Applying Scrum in Product Organizations
- Fundamentals of SDLC
- ITIL Foundation
- IT Service Management Fundamentals
- ITIL 4 Specialist High-Velocity IT
- Leadership and Performance
- Optimization
- Lean IT Management
- Lesson Learned Bootcamp
- PM Leadership Communications
- PMP 5-Day Bootcamp
- RMstudy
- Value Stream Mapping
SMstudy (VMEdu Certifications) Selling and Marketing
- Affiliate Marketing Professional
Marketing Strategy (MS) Series
- Marketing Strategy Associate (Free with Free Subscription)
- Marketing Strategy Professional
- Marketing Strategy Specialist
- Marketing Strategy Expert
Digital Marketing (DM) Series
- Digital Marketing Associate (Free with Free Subscription)
- Digital Marketing Professional
- Digital Marketing Specialist
- Digital Marketing Expert
Other Marketing Professional Certificates
- SEO Professional
- Search Marketing Professional
- E-mail Marketing Professional
- Social Media Professional
- Web Analytics Professional